IT & Connectivity
Enterprise-grade infrastructure, without the enterprise IT department.
Custom IT as standard
Every Iconic Offices workspace comes with fibre connectivity, a secure private network, and an on-site team ready to help, so your business can move in and get to work.
IT TAILORED TO YOUR NEEDS
What's Included
Every office includes a shared internet connection with both Wi-Fi and wired access, delivered over a business-grade Dedicated Internet Access (DIA) line into the building.
Each desk has one data port and one power outlet, with additional data points available for printers and shared equipment.
Dedicated bandwidth, custom network configurations and enhanced connectivity are all available - our team will work with you to identify exactly what your business needs.
WIFI
Single, optimised building Wi-Fi network with automatic routing to your private VLAN on login
Network
No outbound traffic blocked; inbound traffic permitted where it originates from inside our network
Supports 3 Devices
Network designed to support roughly three connected devices per person, with higher-capacity setups available
Automatic Failsafe
Automatic failover to a backup connection on a separate route, in the event the primary line is affected
Your own secure, private network
Every client gets a dedicated VLAN - a private network logically separated from every other business in the building. Your traffic stays isolated, even though you're sharing the same underlying infrastructure.
Prefer to bring your own firewall or networking equipment? We can accommodate this, including providing a public IP handoff so your equipment can bypass the Iconic firewall, and comms room housing for your hardware where needed.
A smooth move-in, then ongoing support
Ahead of your move, our Community Team sends a move-in questionnaire to capture your connectivity, Wi-Fi and network requirements, the earlier we understand these, the more we can configure and test before your team arrives. Standard setups are typically quick to deliver; more complex or bespoke requirements are planned with an agreed implementation timeline to keep disruption to a minimum.
Once you're in, your Community Team is your first point of contact for any IT query, with issues escalated directly to our in-house IT team when needed. Incidents are prioritised by severity and business impact, so critical issues are handled first.
We can also support with
Equipment
Support with sourcing and procuring IT equipment to suit your needs, whether you’re setting up a new office or adding to your existing setup.
Connectivity
Support with connecting printers and client-owned devices to your office network, helping your team access the equipment they need
Meeting Rooms
Setup and connectivity of meeting room technology (screens, video conferencing, AV), including sourcing equipment with our partners
Phones
VOIP handsets and softphones with local dialling codes, plus a customised call-answering service
Built to scale with your business
As your team grows, so does your setup. Adding new users, expanding into additional space, or upgrading bandwidth and network configuration are all handled by your Community Team.
Security compliance & your data
Each client’s traffic is isolated on
its own private VLAN, and access to our network infrastructure and
administrative systems is restricted to authorised personnel.
Have a specific requirement?
Whatever your setup - a single office or a multi-site rollout, standard connectivity or a bespoke network build - our IT team will work with you to scope the right solution before you move in.
Contact us
Talk to us about your office space needs.
Complete our form and a member of our team will get in contact shortly.
By clicking the submit button, you agree to our Terms of Service and acknowledge our Global Privacy Policy.