Terms & conditions
Select your product T&Cs
IMPORTANT – PLEASE READ BEFORE PROCEEDING
These Terms & Conditions include both General Terms (which apply to all services) and Product-Specific Terms (which apply depending on the service booked). Cancellation policies, notice periods, and charges differ by product. You must review the section relevant to your booking.
GENERAL TERMS & CONDITIONS (APPLICABLE TO ALL SERVICES)
The following terms apply to all bookings made with Iconic Offices, regardless of product type.
1. Licence to Use
1.1 The Client may only have access to the designated workspace, meeting room, facilities and communal areas during the specific hours, dates and locations stated within the applicable booking.
1.2 The Client agrees that these Terms & Conditions do not constitute a lease or sublease but only grant a temporary, non-exclusive licence to use the applicable workspace, meeting room, facilities, or services. The Client shall not make any claim of tenancy in respect of the premises and acknowledges that all bookings and services are non-transferable in nature.
1.3 The Client shall not have any right of possession or occupation of the premises and shall only have a limited right to use the premises for business purposes within the applicable booking period and subject to payment of the applicable fees.
2. Safety and Security
The Client is responsible for maintaining proper order, and observing fire, safety, and security regulations. Fire doors must always be kept closed and not wedged open under any circumstances. Corridors, extinguishers, and fire doors must always be kept clear of obstructions.
3. Liability
3.1 Iconic Offices will not accept liability for any inconvenience, loss or damage caused by interruption in, or failure to provide services or facilities where such failure is due to circumstances beyond reasonable control, including but not limited to: war, strike, industrial dispute, Government regulations,
flood, fire, external power failure, accident to premises or equipment, shortage of materials or labour.
3.2 Although all reasonable care will be taken, Iconic Offices cannot accept any responsibility for property lost or damaged prior to, during, or after the event, including not limited to third party equipment brought in by the Client.
4. Client Conduct and Use
4.1 Clients agree to abide by all policies, procedures and reasonable instructions issued by Iconic Offices in relation to the use of any workspace, meeting room, premises, facilities, or equipment provided by Iconic Offices.
4.2 Clients must only use spaces, facilities and equipment for their intended purpose and must leave them in the condition in which they were found.
4.3 Clients shall be responsible for any loss, damage, excessive cleaning, or repair costs arising from their use of the premises, facilities or equipment.
4.4 Subletting, sharing or unauthorised transfer of bookings or spaces is prohibited.
4.5 All clients, members, guests and attendees must behave respectfully while using Iconic Offices premises. Disruptive, abusive, threatening, harassing, offensive or inappropriate behaviour will not be tolerated. Clients must ensure that their use of the premises does not unreasonably interfere with the use and enjoyment of the premises by others. Clients must ensure that noise levels are kept to a reasonable minimum in respect of other clients, members, guests and staff.
4.6 The Client may not use any Iconic Offices address for any purposes, including, but not limited to, postage, deliveries, marketing purposes or registered address purposes. Any deliveries arranged by the Client on the day of the booking should be managed and collected by the Client at the front door or reception.
4.7 All furniture must be in its original position as set out by Iconic Offices. The Client is not permitted to move any furniture within the booked space or any furniture within the building without consent from Iconic Offices. If the Client is in breach of this requirement, a restoration fee may apply.
4.8 The Client shall not store or operate on the premises any computer (excepting a personal computer) or any other large business machine, reproduction equipment, heating equipment, stove, radio, stereo equipment or other mechanical amplification equipment, vending or coin operated machine, refrigerator, boiler or coffee equipment. Additionally, the Client must not conduct a mechanical business therein, do any cooking therein, or use or allow to be used in the building where the premises are located, oil burning fluids, gasoline, kerosene for heating, warming or lighting. No article deemed hazardous on account of fire, or any explosives shall be brought into the premises. No offensive gases, odours or liquids shall be permitted. No firearms shall be permitted. The premises shall be used solely for the purposes permitted under the applicable booking or services provided by Iconic Offices.
4.9 Soliciting: Canvassing, soliciting and peddling in the Building are prohibited and the Client shall not solicit other Clients for any business or other purpose without the prior written approval of Iconic Offices.
5. Client Eligibility And Information
5.1 In consideration of the Client’s use of Iconic Offices space, premises, coworking and services, and/or any part thereof, the Client represents that the Client is of legal age to form a binding contract and is not a person barred from receiving services under any law in force in the Republic of Ireland or other applicable jurisdiction.
5.2 The Client also agrees to provide true, accurate, current, and complete information about themselves while registering to avail the Services. If the Client provides any information that is untrue, inaccurate, not current or incomplete, or Iconic Offices have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Iconic Offices reserve the right to refuse any and all current or future use of our space, premises, coworking and services at any time.
6. Iconic Offices Cancellation Rights
6.1 Iconic Offices reserves the right to cancel a booking at any time without recompense if the Client fails to fulfil any of their obligations under this contract.
6.2 Iconic Offices also reserve the right to cancel a booking at any time without recompense in the following circumstances; where it has reason to believe the booking might be prejudicial to the reputation, operations or premises of Iconic Offices, or should any guests attending the event behave in any way considered to be detrimental, offensive or contrary to normal expected standards of behaviour.
7. Changes to Services, Terms and Availability
7.1 Changes to Services, Pricing and Booking Conditions: Price increases or changes to services or booking conditions may occur during the period from when the Client makes the booking to the date of the event(s). If this happens, and such changes apply to the Client’s booking, Iconic Offices will advise the Client beforehand.
7.2 Changes to Terms and Conditions: Iconic Offices may change or modify these Terms & Conditions from time to time, at its discretion, with or without prior notice to the Client, and such modifications shall become effective upon posting on the Iconic Offices website. The Client agrees to be bound by any such modification when the Client enters the premises, coworking spaces and/or uses our services, or any part thereof, after such modification has been posted on our website. It is therefore essential that the Client reviews these Terms regularly.
7.3 Availability and Alternative Locations: If the booked space, service, or location is no longer available at the booked location, Iconic Offices will attempt to find a suitable alternative location to facilitate the booking. If Iconic Offices is unable to provide a suitable alternative, then this agreement will end, and the Client will be refunded the amount paid for the applicable booking.
8. Parking
8.1 Parking spaces are limited, subject to availability and charged at the applicable rates.
8.2 If the Client has booked parking in connection with a booking and such parking is no longer available at the booked location, Iconic Offices will attempt to find a suitable alternative Iconic Offices location to facilitate the parking booking. If Iconic Offices is unable to provide a suitable alternative, then the Client will be refunded the amount paid for the parking portion of the booking.
9. Filming And Photography
Filming, photography, and photoshoots, including the use of any related equipment, are not permitted in any communal areas unless agreed in advance with Iconic Offices. Any approved filming, photography or photoshoots must be confined to the booked space and within the timeframe of the applicable booking.
10. Dog Policy
10.1 Iconic Offices operates a dog friendly policy in selected locations, subject to prior approval from Iconic Offices.
10.2 Clients bringing dogs onto the premises are responsible for ensuring that dogs are properly supervised, kept under control and do not cause disruption, damage, hygiene issues or safety concerns for other clients, guests or staff.
10.3 Dogs must not be left unattended or kept overnight on the premises. Any costs associated with damage, cleaning or disturbance caused by a dog shall be borne by the Client.
10.4 Iconic Offices reserves the right to refuse, withdraw or revoke permission for dogs at any time where deemed necessary.
11. Smoking and Vaping
Smoking or Vaping shall be strictly prohibited in all public areas, including conference and training rooms. No smoking or vaping shall be permitted at any time in any area of the premises (including open offices, day offices, coworking and meeting rooms).
12. Data Protection
Iconic Offices requests that the Client provides, as and when requested by Iconic Offices, documentation and personnel information as Iconic Offices may reasonably require enabling the provision of the services. The Client agrees that we may process, disclose or transfer (including outside the EEA – European Economic Area – to other countries that are part of our international network from time to time) any personal data we hold on or in relation to you provided that in doing so we take such steps as we consider reasonable to ensure that it is used only to fulfil our obligations under your agreement; for work assessment and fraud prevention; or to make available information about new or beneficial products and services offered by us and other organisations that we consider may be of interest to you. If the Client wishes to exercise this right and obtain disclosure of the Client’s personal data, the Client may contact Iconic Offices at personaldata@iconic.com. If the Client objects to the processing of the Client’s data, the Client may not be able to benefit from the services.
13. Internet Policy
13.1 Content. The Client acknowledges that Iconic Offices does not monitor the content of information transmitted through Iconic’ telecommunications lines or equipment, which includes, but is not limited to, Internet access, telephone, fax lines and data lines (“Telecommunications Lines”). The Client further acknowledges that Iconic Offices is merely providing a conduit for Client’s Internet transmissions, similar to a telephone company, and that Iconic Offices accepts no liability for the content of transmissions by the Client.
13.2 Restrictions. The Iconic Offices Internet service may be used only for lawful purposes and shall not be used in connection with any criminal or civil violations of state, federal, or international laws, regulations, or other government requirements. Such violations include without limitation theft or infringement of copyrights, trademarks, trade secrets, or other types of intellectual property; fraud; forgery; theft or misappropriation of funds, credit cards, or personal information; violation of export control laws or regulations; libel or defamation; threats of physical harm or harassment; or any conduct that constitutes a criminal offence or gives rise to civil liability. The Client is responsible for maintaining the basic security and virus protection of the Client’s systems to prevent their use by others in a manner that violates the Service Agreement. The Client is responsible for taking corrective actions on vulnerable or exploited systems to prevent continued abuse.
13.3 Security Violations. The Client is prohibited from engaging in any violations of system or network security. The Iconic Offices Internet service may not be used in connection with attempts – whether or not successful to violate the security of a network, service, or other system. Examples of prohibited activities include, without limitation, hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; and distributing viruses or other harmful software. Iconic Offices reserves the right to suspend the Internet access upon notification from a recognized Internet authority or ISP regarding such abuse. Iconic Offices may disconnect the Client’s equipment and withhold services if Iconic Offices considers that the Client’s hardware or software is, or has become, inappropriate for connection to Iconic’s network. The Client is responsible for the Client’s own virus protection on the Client’s systems and hardware.
14. Invoicing and Operating Entities
Iconic Offices operates its locations through a number of legal entities. Where applicable, services may be invoiced by the relevant operating entity, and separate invoices, payment terms and payment details may apply.
Day Office Terms & Conditions
These Product-Specific Terms apply in addition to the General Terms & Conditions above.
In the event of any conflict, these Day Office Terms & Conditions shall take precedence.
1. Payment Terms
1.1 Non-Member Bookings
Payment must be received in full at the time of booking. If the Client cancels the booking, the Client may be eligible for a refund in accordance with the Day Office Cancellation & Amendment Policy below.
1.2 Member Bookings
Day Office bookings made by members will be charged to the Client’s monthly invoice, unless otherwise agreed. Cancellation charges and refunds shall apply in accordance with the Day Office Cancellation & Amendment Policy below.
2. Day Office Amenities and Services
2.1 Printing, administrative services and any additional services requested by the Client are chargeable at the applicable rates. Payment must be made with the community team at the location where the booking is taking place by credit or debit card.
2.2 Kitchen Amenities / Beverage: Iconic Offices allows the Client access to self-service coffee and tea and where available breakfast items. All beverage and breakfast provisions are based on fair usage. Should it be deemed that a Client is using any facilities excessively, an additional charge may be levied by Iconic Offices.
3. Iconic Offices Access to the Day Office
Iconic Offices employees may need to enter the Client’s Day Office and may do so at any time. However, unless there is an emergency, Iconic Offices will attempt to notify the Client verbally or electronically in advance when Iconic Offices require access to carry out viewings, testing, repair or other works other than routine inspection, cleaning and maintenance.
4. Day Office Cancellation & Amendment Policy
In the unfortunate event that the Client cancels the Day Office booking, cancellation fees will apply in accordance with this section.
4.1 Cancellation Notice Requirements
Only written email cancellations sent to Iconic Offices will be accepted if received at least 24 hours prior to the booking start time.
4.2 Refund Eligibility
100% of the booking fee will be refunded for cancellations received at least 24 hours prior to the booking start time.
4.3 Cancellation Charges
Any cancellations received within 24 hours of the booking start time will be subject to a cancellation charge equal to the full booking fee.
4.4 Refund Processing
Refunds will be processed to the same method of payment used to make the booking. Any refunds made to the Client will be in the currency in which the Client made payment.
4.5 Amendments to Bookings
Moving a booking to a rescheduled time or alternative office within Iconic Offices is classed as a cancellation, and cancellation charges may apply.
Day Pass Terms & Conditions
These Product-Specific Terms apply in addition to the General Terms & Conditions above. In the event of any conflict, these Day Pass Terms & Conditions shall take precedence.
1. Payment Terms
1.1 Non-Member Bookings
Payment must be received in full at the time of booking. If the Client cancels the booking, the Client may be eligible for a refund in accordance with the Day Pass Cancellation & Amendment Policy below.
1.2 Member Bookings
Day Pass bookings made by members will be charged to the Client’s monthly invoice, unless otherwise agreed. Cancellation charges and refunds shall apply in accordance with the Day Pass Cancellation & Amendment Policy below.
2. Day Pass Amenities and Services
2.1 Printing, administrative services and any additional services requested by the Client are chargeable at the applicable rates. Payment must be made with the community team at the location where the booking is taking place by credit or debit card.
2.2 Kitchen Amenities / Beverage: Iconic Offices allows the Client access to self-service coffee and tea and where available breakfast items. All beverage and breakfast provisions are based on fair usage. Should it be deemed that a Client is using any facilities excessively, an additional charge may be levied by Iconic Offices.
3. Day Pass Cancellation & Amendment Policy
In the unfortunate event that the Client cancels the Day Pass booking, cancellation fees will apply in accordance with this section.
3.1 Cancellation Notice Requirements
Only written email cancellations sent to Iconic Offices will be accepted if received at least 24 hours prior to the booking start time.
3.2 Refund Eligibility
100% of the booking fee will be refunded for cancellations received at least 24 hours prior to the booking start time.
3.3 Cancellation Charges
Any cancellations received within 24 hours of the booking start time will be subject to a cancellation charge equal to the full booking fee.
3.4 Refund Processing
Refunds will be processed to the same method of payment used to make the booking. Any refunds made to the Client will be in the currency in which the Client made payment.
3.5 Amendments to Bookings
Moving a booking to a rescheduled time or alternative Iconic Offices location is classed as a cancellation, and a new booking will be subject to the management’s discretion.
Meeting Room Terms & Conditions - Members
These Product-Specific Terms apply in addition to the General Terms & Conditions above. In the event of any conflict, these Meeting Room Terms & Conditions – Members shall take precedence.
1. Payment Terms
All meeting room bookings will be charged at the same time as the Client’s monthly invoice, unless otherwise requested.
2. Meeting Room Cancellation & Amendment Policy – Members
2.1 Cancellation Notice Requirements
In the unfortunate event that the Client cancels a meeting room booking, cancellation fees will apply in accordance with this section.
Cancellations must be submitted in writing and will only be accepted if received within the applicable notice period set out below.
2.2 Special Meeting Rooms (48-Hour Notice)
Cancellations received within 48 hours prior to the booking start time for the following meeting rooms will be subject to a cancellation charge equal to the full booking fee:
-
The Grainhouse
-
Tribe Called Quest
-
The Greenroom
-
The Sycamore
2.3 All Other Meeting Rooms (24-Hour Notice)
All other meeting room bookings require a minimum of 24 hours’ notice prior to the booking start time.
Cancellations received within 24 hours of the booking start time will be subject to a cancellation charge equal to the full booking fee.
2.4 Billing of Cancellation Fees
Cancellation fees will be charged at the same time as the Client’s monthly invoice, unless otherwise requested.
2.5 Amendments to Bookings
Moving a booking to a rescheduled time or alternative meeting/event space within Iconic Offices is classed as a cancellation, and cancellation charges may apply.
3. Catering
3.1 Catering booked via Iconic Offices will be subject to a cancellation charge equal to the full catering order value if cancelled within 48 hours prior to the scheduled delivery time.
3.2 Reducing a catering order is classified as a cancellation, and cancellation charges may apply.
3.3 Any additions made to a catering order on the day of the event are subject to availability and added to the Client’s next invoice.
4. Additional Services
All additional services such as printing, phone calls or any other administrative charges are chargeable to the Client and added to the Client’s next invoice.
5. Out of Hours Bookings
5.1 Out of hours bookings are subject to additional charges in addition to the standard hourly booking fee if the Client's booking occurs outside of their primary building. Applicable charges will be communicated at the time of the booking request.
5.2 Out of hours charges apply to bookings scheduled prior to 9am, after 5pm Monday to Friday, and on weekends, Public Holidays and Bank Holidays.
5.3 Out of hours requests are subject to availability and must be made at least 48 hours prior to the booking date.
Meeting Room Terms & Conditions - Non-Members
These Product-Specific Terms apply in addition to the General Terms & Conditions above. In the event of any conflict, these Meeting Room Terms & Conditions – Non-Members shall take precedence.
1. Payment Terms
Payment must be received in full at the time of booking. If the Client cancels the booking, the Client may be eligible for a refund in accordance with the Meeting Room Cancellation & Amendment Policy below.
2. Meeting Room Cancellation & Amendment Policy – Non-Members
2.1 Cancellation Notice Requirements
In the unfortunate event that the Client cancels a meeting room booking, cancellation fees will apply in accordance with this section.
Cancellations must be submitted in writing and will only be accepted if received within the applicable notice period set out below.
2.2 Special Meeting Rooms (72-Hour Notice)
Cancellations received within 72 hours prior to the booking start time for the following meeting rooms will be subject to a cancellation charge equal to the full booking fee:
-
The Grainhouse
-
Tribe Called Quest
-
The Greenroom
-
The Sycamore
2.3 All Other Meeting Rooms (48-Hour Notice)
All other meeting room bookings require a minimum of 48 hours’ notice prior to the booking start time.
Cancellations received within 48 hours of the booking start time will be subject to a cancellation charge equal to the full booking fee.
2.4 Refund Processing
Refunds will be processed to the same method of payment used to make the booking. Any refunds made to the Client will be in the currency in which the Client made payment.
2.5 Amendments to Bookings
Moving a booking to a rescheduled time or alternative meeting/event space within Iconic Offices is classed as a cancellation, and cancellation charges may apply.
3. Catering
3.1 Catering booked via Iconic Offices will be subject to a cancellation charge equal to the full catering order value if cancelled within 48 hours prior to the scheduled delivery time.
3.2 Reducing a catering order is classified as a cancellation, and cancellation charges may apply.
3.3 Any additions made to a catering order on the day of the event are subject to availability and payable immediately on the day.
4. Additional Services
All additional services such as printing, phone calls and any other administrative charges are chargeable to the Client and invoiced on the day. Payment must be made with the community team at the location where the meeting is taking place by credit or debit card.
5. Out of Hours Bookings
5.1 Out of hours bookings are subject to additional charges in addition to the standard hourly booking fee. Applicable charges will be communicated at the time of the booking request.
5.2 Out of hours charges apply to bookings scheduled prior to 9am, after 5pm Monday to Friday, and on weekends, Public Holidays and Bank Holidays.
5.3 Out of hours requests are subject to availability and must be made at least 48 hours prior to the booking date.
Refer A Friend Programme
1.1 A coworking referral is on the basis of a minimum 12-month contract to a maximum of €250 reward in the form of AllGo Mastercard vouchers. The referral rewards will be issued 30 days after the contract is provided, signed and membership paid for. Eligible referrals must be new business only, on Studio & Dedicated memberships, and do not apply to individuals or companies operating under the same registered entity.
1.2 A private office referral is on the basis of a minimum 6-month contract. The rewards issued pertains to 10% of the licence agreement value (licence fee only, services not included) to a maximum of €1000 per person in the form of AllGo Mastercard vouchers. The referral rewards will be issued 30 days after the contract is provided, signed and membership paid for. Eligible referrals must be new business only and do not apply to individuals or companies operating under the same registered entity, affiliate or subsidiary companies.
​
1.3 The Black Friday Refer a Friend offer is subject to the standard terms and conditions of the Refer a Friend programme. This promotional offer will run from 12th November to 12th December 2025. To qualify for the Double Down reward (up to a maximum of €2,000 in AllGo Mastercard vouchers), the referred party must book a tour at Iconic Offices by 12th December 2025 and sign a private office licence agreement by 1st February 2026.
The Double Down offer applies only to private office referrals and is not valid in conjunction with any other promotional offers.
Light Memberships
The Client (herein referred to as Subscriber, or Corporate Member, or Licensee, or Flex Member)
Weston Office Solutions Ltd T/a Iconic Offices (herein referred to as Iconic or Iconic Offices, or Licensor, or Iconic)
1. By accepting these terms and conditions, the Customer authorizes Iconic Offices to initiate Direct Debit collections from their designated bank account for the agreed-upon payment amounts on the specified due dates. Failure to do so will result in your membership to be denied.
2. The membership fee will apply monthly and will be charged monthly via Direct Debit for a total term of 12 months.
3. The membership fee is not prorated and is charged in arrears.
4. Failure to make payment will result in membership being terminated with immediate effect and all future bookings will be cancelled.
5. Two full calendar months notice period is required should the client wish to terminate the membership. If you terminate Gold or Silver Light Membership, you will be automatically downgraded to a Bronze Membership and the discount to any future bookings will not apply.
6. Termination must be provided in writing via email to membership@iconicoffices.com. If you are a current coworking or Private Office member, please reach out to your community team.
7. An administration fee will be applied should the client wish to amend the membership account users during the term of the membership.
8. Should you exceed the 10 account users on Gold or Silver Light Memberships, an additional monthly fee will apply.
9. Iconic Offices operates its locations through a number of legal entities. Where applicable, services are invoiced per operating entity, and separate invoices and payment details may apply.
10. Full cancellation terms on all bookings still apply, see above.